01. Website Operator

Crestivalc™ is owned and operated by Shanghai Shuoyu Huahang Technology Co., Ltd.

02. Permitted Website Use

The website may be used for lawful personal shopping, home lighting product research, lighting and installation research, order-related activity, customer support, and other legitimate activities connected with our products and services.

03. Prohibited Uses

You may not use the website to:

• Violate applicable law.
• Attempt unauthorized access to systems or accounts.
• Introduce malicious code, viruses, or other harmful technologies.
• Interfere with website operation, security, availability, or performance.
• Collect personal or website information unlawfully.
• Misuse website content or services in a manner that infringes the rights of others.
• Attempt to impersonate another person, customer, business, or authorized representative.

04. Intellectual Property

Crestivalc™ branding, logos, text, graphics, layouts, photographs, lighting product images, product descriptions, website design, and other protected website material may be owned by us, licensed to us, or used with permission.

Such material may not be copied, reproduced, distributed, modified, published, republished, or commercially exploited without appropriate authorization, except where permitted by applicable law.

05. Accounts & Information Accuracy

Where account or checkout features are available, users are responsible for providing accurate information and maintaining the confidentiality of credentials associated with their accounts.

You are responsible for reviewing the information entered during checkout, including your name, contact information, billing details, shipping address, selected products, quantities, and applicable product options before submitting an order.

Where product suitability depends on dimensions, mounting location, power or charging requirements, sensor placement, lighting mode, indoor or outdoor use, solar exposure, or other product-specific information, customers should review the applicable product details before purchase.

06. Third-Party Services

Crestivalc™ may rely on or link to third-party services such as payment processors, shipping providers, analytics services, fulfillment providers, e-commerce technology providers, fraud-prevention providers, or other service providers.

Such third-party services may operate under their own terms, privacy policies, procedures, security practices, and legal obligations.

07. Website Availability

We may update, maintain, modify, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, system upgrades, third-party service interruptions, security reviews, or circumstances outside our reasonable control.

08. Purchase Policies

Purchases through crestivalc.com are also governed by our Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, Payment & Security information, and other applicable store policies.

Customers should review applicable product dimensions, installation guidance, usage information, lighting modes, power or charging information, mounting requirements, sensor functions, indoor or outdoor suitability, and other relevant product details before completing a purchase.

09. Updates to These Terms

These Terms of Use may be updated where reasonably necessary. The current version will be published on this page at crestivalc.com.

10. Contact

Questions about website use, these Terms, an order, or a Crestivalc™ home lighting product may be sent to our customer service team.